We offer FREE Nationwide Shipping with the Philippines.
PRODUCTION AND SHIPPING
Please take note that production of customized shoes take at least 10 working days.
For factory shipping via Philpost, it's free and for up to 3 weeks. For express overnight shipping, it costs an additional 1,500 pesos.
We strive to ship orders as quickly as possible. Once our distribution center has obtained the items you have ordered, we typically ship them out within the next business day. Business days are: Monday-Friday with the exception of Philippine holidays.
- Standard order processing time is 5-7 days, but as some of our shoes are “made to order”, please allow up to 10 business days for us to complete your order in busy periods, with additional time allowed for shipping from Thailand.
- We aim to keep popular sizes and colors in stock for fast order fulfillment, but should your choice not be in stock or you have chosen a product via our online customization service, your item will then be “made to order”.
- Timing of delivery is subject to payment verification and stock availability.
- We do not dispatch or deliver on weekends or holidays.
- Orders that are dispatched from our head office in the Philippines will be delivered by either our in-house delivery team (within Metro Manila) or by LBC (outside Metro Manila)
DELIVERY CONFIRMATION AND CONTACT DETAILS
Please contact us by email for delivery status at the following channels:
- Phone: (02) 941 7877 loc 811
- Viber: +63 929 400 8826
DISCLAIMER: Please allow one business day for order processing. Orders placed after 10am will be processed the following business day. No orders will be processed or shipped on Saturdays, Sundays or holidays.